About the position
Do you thrive in a fast-paced environment? Are you looking to join a growing team with opportunities to advance your career? If your answer is yes, Community Fire Prevention Ltd (an Onyx-Fire Family Company), is the place for you!
Key Responsibilities
We are looking for an ambitious and outgoing individual to join our team as a full-time Account Manager! As an Account Manager you’ll serve as the lead point of contact for your assigned book of business. Our team of Account Managers are focused on developing and maintaining strong, long-lasting client relationships.
Objectives & Responsibilities of the Account Manager:
- Serve as lead point of contact for assigned client base ensuring to “Wow the Customer”.
- Develop, build and maintain strong long-lasting client relationships.
- Negotiate contracts and close agreements to maximize overall profits.
- Responsible for annual renewal process, preparing proposals and monitoring status of quotations including reviewing quotes before sending externally and following up with submitted quotes for approval.
- Ensure the timely and successfully delivery of our solutions according to customer needs and objectives.
- Collaborate with Operations Team to assist clients with requests, issues, and any other client needs.
- Adhere to and promote Company’s core values, processes, policies and occupational health and safety protocols.
- Communicate progress of quarterly, monthly, and yearly initiatives to Business Development Manager.
- Ensure company is aware of changes in external attitudes, opportunities, economic changes or other variables that would affect the funnel and pipeline.
- As necessary, visit clients and attend industry events to capitalize on networking and relationship-building opportunities.
- Provide any other coordination and administrative duties as needed.
- Adhere to and embrace the company’s Core Values and Occupational Health and Safety protocols.
- Additional duties as assigned.
Experience you bring
We’d love to hear from you if you’re an enthusiastic and goal driven individual with a high attention to detail and a strong work ethic. This individual must have strong technical knowledge and a commitment to keeping up to date with fire codes, regulations, and industry trends. The ideal candidate will also contribute to a flexible and upbeat team environment that values diversity, inclusion, and respect for all.
The ideal candidate would have the following strengths and experience:
- Previous experience in an Account Manager role or similar role.
- High school diploma or equivalent. Post-secondary degree in sales, business, communication or related field is highly regarded.
- Good verbal, written, presentation, consultative selling, project management, conflict resolution and negotiation skills.
- Strong self-motivation, multi-tasking, planning, time management and decision-making skills.
- Strong typing and computer skills including proficiency with various software such as Microsoft Excel and Word. Experience with CRM systems preferred.
- Valid BC driver’s license.
Benefits
- Competitive Salary with incentive structures.
- On the job training and opportunity for company paid education.
- Career growth and advancement opportunities.
- A supportive and collaborative work environment with an energetic and engaging culture.
- Weekly team fitness classes!
- Company social events (Concerts! sporting events! family BBQ’s! Christmas parties!)
- Benefits Package that includes extended medical, dental, life and AD&D, EAP, disability and vision care after three months.
- Group RRSP with employer matching program after three months.